Vietjet to use Zalo to send passenger alerts

Sunday, Oct 25, 2015 10:00

A VietJet aircraft is taking off from Tan Son Nhat International Airport. VNS Photo

HCM CITY (Biz Hub) — Vietjet will notify passengers of flight schedule changes via Zalo, the mobile messaging app, along with SMS, in a bid to assist passengers and improve services.

According to officials, the airline will automatically send updates to passengers' Zalo accounts to report flight schedule changes.

If a message is not read, the system will also send an SMS message to passengers' phones. It is advisable for passengers to update flight information at by clicking on the "Manage my booking" tab.

Vietjet is the first airline in Viet Nam to operate as a new-age airline with low costs and diversified services to meet customer demands. The airline provides not only transport services, but also uses latest e-commerce technologies to offer various products and services for consumers.—VNS

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