TRG is looking forward to bring the latest informative and insightful information of the latest strategic solutions to customers so that they will continue to take advantage of technology for business growth. — VNS Photo Quynh Hoa

HCM CITY (Biz Hub) — Firms need to have innovative ideas to drive more return on investment and shine in an increasingly competitive market, the CEO of TRG International, a technical services and IT solutions firm, said in HCM City on October 16.

Rick Yvanovich, founder of TRG International, spoke at the company's annual Customer Day event.

The event, with the theme of innovation, creates an opportunity for businesses to experience innovative concepts and to interact with other experts from a range of industries.

He said that changing customer expectation and a more competitive climate would force companies to innovate in order to survive.

Successful people and businesses are open to innovative ideas, and seek support from others to turn their dreams into reality, he added.

They also take advantage of technology for business growth, he said.

Two obstacles to innovation are a fear of failure and fear of change, Yvanovich said. Businesses should remain calm and realise that "failure is the first step to success" and that there "are no bad ideas" in brainstorming.

The event attracted 150 financial experts from 90 companies operating in financial services, insurance, oil & gas, hospitality, aviation, healthcare, education, manufacturing and retail. —VNS