A screenshot of Sacombank’s new digital bank website at www.sacombank.com.vn. — VNS Photo

Sacombank launched a new generation digital bank website at www.sacombank.com.vn on July 20.

The website is designed based on user journeys and experiences, with concise content and a modern and friendly interface, making it easy for customers to find out information and register for products and services quickly.

The website works well on most mobile devices, is compatible with all browsers, and has chatbot integration for online customer consultation and support.

When they enter the website, customers can easily find useful information, compare content and choose the right product for their needs by interactive functions such as ‘I want to find out more’, ‘Suggested products’, and ‘Suggested for you’.

Products are classified based on their outstanding features and the needs of individual and corporate customers.

When there is a need for products and services, customers only need to leave their email and phone number on the chatbox, and the bank will immediately contact them for consultancy.

Sacombank is a pioneer in Việt Nam in deploying a website system using Adobe Experience Manager (AEM Cloud), the world's leading AI-powered digital experience platform technology.

Sacombank’s website is one of the key projects in its digital transformation strategy to enhance the customer experience on digital channels.

Sacombank will continue to upgrade and add many other outstanding features to the website in the near future. — VNS