National mobile network operator VinaPhone and VinaGame’s mobile application Zalo announced a strategic co-operation agreement on Monday.

The two sides will issue co-branded products. VinaPhone will also expand the sales channel and customer care channel Zalo.

VinaPhone’s deputy general director Nguyen Truong Giang said, the co-operation between VinaPhone and Zalo will promote the advantages of both parties and make use of the large number of customers and technology infrastructure of each. Both sides aim to bring products with many incentives and utilities for customers.

In order to start this strategic co-operation, VinaPhone and Zalo introduced two co-branded SIM products – Hey Zalo and SIM Zalo Shop – specifically designed for groups of young people and online shop owners.

According to Zalo’s representative Vuong Quang Khai, the two parties will first focus on products for young people such as students or online shop owners. In the future, they will develop other product lines to serve customers.

From January 2019, all Zalo users can register VinaPhone’s service package directly on Zalo Shop with a few simple steps. Meanwhile, the network operator will take care of customers on Zalo besides other interactive channels such as switchboard and fanpage. — VNS