Hoàn Mỹ Medical Group awarded “Việt Nam Hospital of the Year"
Noting its “strong overall performance”, Frost & Sullivan highlighted the exceptional efforts by Hoàn Mỹ in 2023 to continuously improve its processes and ensure that excellence, innovation, and integrity are at the heart of its operations.
Hoàn Mỹ Medical Group has received the 2023 Việt Nam Hospital of the Year award by Frost & Sullivan, the fifth time it has been acknowledged in this esteemed category.
The annual Frost & Sullivan Best Practices awards recognise companies in various regional and global markets for demonstrating outstanding achievement and performance in leadership, technological innovation, customer service and strategic product development.
Industry analysts compare market participants and measure performance through in-depth interviews, analyses and extensive secondary research to identify best practices in the industry.
Noting its “strong overall performance”, Frost & Sullivan highlighted the exceptional efforts by Hoàn Mỹ in 2023 to continuously improve its processes and ensure that excellence, innovation and integrity are at the heart of its operations. This includes optimising operational efficiency, delivering good clinical outcomes, responsible capital management, and maintaining strong financial performance.
As one of the leading private healthcare networks in Việt Nam, Hoàn Mỹ has contributed to setting new standards for healthcare in the nation, pioneering digital healthcare, and improving service quality through an integrated, multi-brand network to meet ever-evolving healthcare needs. To build a digital ecosystem that allows a seamless patient journey, Hoàn Mỹ has implemented strategies focused on delivering accessible telehealth solutions and driving e-commerce activities.
Utkarsha Soundankar, a senior research analyst at Frost & Sullivan said: “We highly appreciate the best practices that Hoàn Mỹ has been implementing, such as its significant investment into the development of a healthcare system with international standards, a strategy for building a multi-brand ecosystem, initiatives for developing digital healthcare, and cooperation in training and improving the skills of medical staff.”
Dilshaad Ali Bin Abas Ali, Group CEO of Hoàn Mỹ Medical Group, added: “Frost & Sullivan's recognition is a validation of the unwavering commitment of more than 5,500 Hoàn Mỹ employees, who work tirelessly to ensure high-quality care for all patients.”
Two hospitals in the Hoàn Mỹ Medical Group have been honoured with a Quality Improvement Award by the Australian Council on Healthcare Standards International (ACHSI) for successfully implementing innovative, patient-centred projects.
Meanwhile, Hoàn Mỹ Thủ Đức Hospital has also won an “Excellence in Patient Experience” award at the Asian Hospital Management Awards. — VNS
