The partnership will enable Gojek to serve ZaloPay's ecosystem of 11.5 million users and access the tens of millions of Zalo users. — Photo courtesy of Gojek

Gojek, Southeast Asia’s leading mobile on-demand services platform, and ZaloPay, one of the leading online payment platforms in Việt Nam, officially announced a new partnership that allows users to use ZaloPay to pay for on-demand food delivery services (GoFood) on the Gojek app.

Payment by ZaloPay for other Gojek services, such as ride-hailing (GoRide and GoCar) and logistics (GoSend), will be available early next year.

The introduction of ZaloPay on the Gojek platform is part of Gojek’s strategy to provide users with more payment options, as it aims to create a safe, seamless and convenient payment experience on its app. The partnership will also enable Gojek to serve ZaloPay's ecosystem of 11.5 million users and access the tens of millions of Zalo users.

The collaboration is also a significant step for ZaloPay as it aims to encourage the use of non-cash payments among domestic users. This supports the rising shift in transactions from traditional to contactless payments in Việt Nam.

The two sides also launched a feature that enabled Gojek’s driver-partners to top-up their driver wallet conveniently through the ZaloPay application in August this year. This feature was well received, with positive feedback from Gojek's driver-partners.

To activate ZaloPay as a payment method on Gojek, users can go to the “My Profile” icon on the upper right side of the Gojek app, select “Payment Method”, and add “ZaloPay" to the list of payment methods.

On the ZaloPay application or ZaloPay mini-app on Zalo, users can also get instructions on how to install the Gojek app and link the ZaloPay wallet to their Gojek accounts. To do this, users can simply go to the ZaloPay homepage, find the Gojek icon and follow the steps as instructed. — VNS