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| Vietnam Airlines' president and CEO Duong Tri Thanh and the carrier's cabin crew pose for a photo after the certification granting ceremony. — VNS Photo |
LONDON (Biz Hub) — The national flag carrier Vietnam Airlines has been certified as a 4-Star Airline by the international air transport rating organisation SKYTRAX.
The prestigious certification is deserved recognition for the major recent improvements that Vietnam Airlines has made to the quality of its product and service standards. Vietnam Airlines has always endeavoured to fulfil the commitment to ensure that all of its services are ranked 4-star.
"This 4-Star Airline rating is an excellent achievement for Vietnam Airlines and the result of their hard work across a range of product and service areas. Introducing two brand new aircraft types into the fleet in such a short space of time is a difficult task, but the reward for Vietnam Airlines is a fabulous new product in their core long haul market," Edward Plaisted, CEO of Skytrax said.
"We acknowledge the considerable change and improvement they have achieved, with a new service concept rolled out in Business Class and an overhaul of cabin staff training procedures – all of which will further strengthen Vietnam Airlines' position as a 4-Star Airline," he said.
"This fantastic achievement is testament to the hard work of all the dedicated employees of Vietnam Airlines, and an important indicator of the excellent progress we are making towards our goal of becoming one of the best-regarded airlines in Asia-Pacific," Duong Tri Thanh, president and CEO of Vietnam Airlines, said.
Last year Vietnam Airlines underwent a dramatic transformation with 4-star service upgrade, beginning with a major replacement of its old wide-body aircraft fleet by a new-generation jetliners of the Airbus A350-900 XWB and the Boeing 787-9 Dreamliner that significantly enhances its product offering, launching its new corporate identity, and focussing on training beside to ensuring both the quantity and quality of pilots, cabin crews and technicians. — VNS