Bamboo Airways has successfully preserved its leading position in punctuality for the second year in a row. — Photo courtesy of the airline
Bamboo Airways has achieved the highest on-time performance (OTP) rate, compared to other airlines in 2020, according to newly-released statistics from the Civil Aviation Authority of Viet Nam.
With this achievement, the airline has successfully preserved its leading position in punctuality for the second year in a row.
Particularly, in 2020, the number of Bamboo Airways on-time flights reached 95.8 per cent, increasing by 1.7 per cent compared to 2019, and 4.9 per cent higher than the average on-time rate of Viet Nam's entire aviation industry.
Notably, Bamboo Airways recorded an increase in the OTP rate despite the 40 per cent increase in the number of flights, affirming tremendous efforts put out to maintain and promote blue-ribboned service as well as to expand operations.
Following in the OTP chart in 2020 are Vietnam Airlines at 92 per cent, Pacific Airlines at 88.4 per cent and Vietjet at 88.1 per cent.
If late return is the leading culprit of flight delays in 2020 with 59.5 per cent of flights delayed for this reason, the biggest cause of cancellations in the past year was weather conditions, with a proportion of 16.8 per cent of cancellations.
Amid the COVID-19 pandemic, the effort to preserve the industry’s OTP rate at 90.9 per cent, up 4.5 per cent compared to the same period in 2019, is a bright signal of service improvement by domestic firms. In addition, thanks to Viet Nam's effective control over the pandemic, the domestic aviation industry has shown its ability to recover quickly. As in December 2020, the total number of flights across the industry has reached nearly 20,000, only 34 per cent less than the same period a year earlier.
Bamboo Airways' representative said that in 2021, the airline aims to fully recover and become one of the airlines with the strongest recovery after the pandemic. Bamboo Airways also aims to dominate 30 per cent of the market share in Viet Nam's aviation industry this year. — VNS