MoIT's public services portal at https://dichvucong.moit.gov.vn. — VNS Photo

More than 31,000 businesses have signed up to use a portal that provides public services online, according to the Vietnam e-Commerce and Digital Economy Agency under the Ministry of Trade and Industry (MoIT).

By the end of last year, the portal processed and handled over 1.5 million electronic forms, 99 per cent of the total forms sent by businesses.

Dang Hoang Hai, the agency’s head, said the portal – which was introduced in 2016 to the business community – is the only portal authorised by the ministry. The portal has also been connected to the National Public Service Portal.

Meanwhile, other forms of communication such as telephone and email have been maintained.

A number of procedures have been added to the portal, including the issuance of import register, temporary import, re-export licences as well as certificates of origin and energy ratings.

Hai said the MoIT plans to add more services to the portal in the near future that will cover the fields of food safety, industrial safety standards, international commerce and competition management.

The portal will play an important part in creating a streamlined administration process with ASEAN countries and help bolster trade in the region. — VNS