SmarkOSC's office. — Photo cafebiz.vn

SmartOSC Fintech, a subsidiary of the global full-service digital agency SmartOSC, has partnered with the global leader in engagement banking Backbase to bolster its digital banking offering.

Backbase’s Engagement Banking Platform is a future-proof platform architected around bank customers and employees.

The platform is designed to work with existing banking systems easily and comes with ready-to-go apps, allowing institutions to deploy new products and services at scale.

The strategic partnership will allow both sides to leverage their considerable experience and give SmartOSC Fintech the flexibility to offer another state-of-the-art platform to banks and non-bank financial institutions in Viet Nam and beyond.

“The future of digital business and digital banking is engagement, and that’s why we’re thrilled to be working with a forward-thinking partner like Backbase,” said Nguyen Tuan Hung, General Manager of SmartOSC Fintech.

SmartOSC Fintech was established in early 2020 to bring digital native solutions to banks and financial institutions.

It helps clients unlock growth by strengthening their offerings in digital lending, digital payment, digital banking, buy now, pay later, user onboarding, and much more.

Its clients include big names such as Paypal OpenPay, VPBank, Nam A Bank, and Maritime Bank.

Meanwhile, Backbase is on a mission to help banks re-orientate around the customer and embrace a paradigm shift to a platform model.

It enables financial institutions to become customer-centric, from large banks to credit unions.

Its customers comprise vaunted global financial institutions, including Deutsche Bank, Lloyds Banking Group, HSBC and RBC.

The platform’s entire design focuses on a seamless and captivating experience for both customers and employees, from digital sales to everyday banking. — VNS