Saigon Co.op, the owner of Co.opmart, Co.opXtra, Co.op Food, Co.op Smile, Cheers, Finelife, HTV Co.op, and Cooponline retail chains, met with nearly 600 suppliers to discuss strategies to better satisfy customers’ needs and develop together at its supplier conference in HCM City on Thursday.
Vu Anh Khoa, its chairman, said Saigon Co.op is now the largest consumer goods retailer in Viet Nam, and has the largest number of modern retail models besides more than 800 points of sale in 42 of the country’s 63 provinces and cities.
It accounted for 35.8 per cent of the modern retail market share held by domestic players last year, and had revenues of VND31 trillion (US$1.3 billion) and one million customers a day, he said.
Nguyen Anh Duc, its general director, said: “Among its targets for 2025, Saigon Co.op aims to have 1,000 points of sale and deliver new and modern shopping experiences to customers.
“It will accelerate digital transformation in business activities and customer care, thereby bringing customers a seamless experience throughout the Saigon Co.op system.”
It targets sales growth of 4 per cent, opening 50-60 new stores, increasing revenues from e-commerce by 50 per cent, developing its private labels and logistics, and promoting exports of Vietnamese products, he said.
Khoa said Saigon Co.op would rejig its production and business activities to optimise the effectiveness of its supply chains.
It has five major product lines, and would work closely with suppliers, he said.
Duc said Saigon Co.op prioritises co-operation with producers and suppliers of environment-friendly products and those that are sustainable, and expects to act as a bridge to take more Vietnamese products to foreign markets.
Saigon Co.op would join hands with suppliers to modernise the retail sector, better meet the daily needs of customers and deliver greater convenience and added value to them.
Phan Van Dung, VISSAN’s deputy general director, said: “Saigon Co.op always enables Vietnamese brands to enter its distribution system, helping them reach more and more customers.
“We will also continue join hands with Saigon Co.op to implement the city’s price stabilisation programme.”
At the conference, Saigon Co.op signed a number of agreements with suppliers and honoured suppliers for their contributions to the fight against the COVID-19 pandemic and outstanding business activities in 2022. — VNS