MM Mega Market Vietnam officially launched MM Pro – a specific online shopping website for B2B customers to improve service quality and enhance customer satisfaction in the market of Viet Nam.
After its launch of MM Click & Get – an online shopping website for household customers and Zalo OA, MM has introduced MM Pro - an online shopping website for professional customers (B2B).
This is the first website for business customers in Viet Nam market, providing convenient, real-time services and tailor-made solutions for customers.
“E-commerce has become more and more dominant in our modern life. Especially after a long time fighting with the COVID-19 pandemic. E-commerce activities have been optimised. According to research, 72 per cent of B2B customers demand a simple ordering process similar to consumer customers,” said Bruno Jousselin, Managing Director of MM Mega Market Vietnam.
“We believe that the launching of MM Pro represents an important milestone in delivering convenience, time-saving and the highest customer satisfaction. More than that, the feature of offering tailor-made solutions to every account can help customers have a real-time and faster ordering process.”
Previously, B2B customers - including HORECA (Hotel – Restaurant – Canteen), Traders and Offices, could only make orders via traditional channels such as email, Zalo message or direct call to sales teams. With MM Pro, the ordering process is more convenient, easier and faster. They can access the website with their own given code to check for the most updated prices and promotions, then click on the “trolley” icon to complete the order at any time, anywhere. MM Pro is available on both computer and mobile, providing the most flexible access when needed. — VNS