Gojek to begin car-hailing services in Viet Nam


The Indonesian-based Gojek will launch car-hailing and e-payments services in Viet Nam this year, similar to those already provided by Grab and the Be Group.

The Indonesian-based Gojek will launch car-hailing and e-payments services in Viet Nam this year. — Photo hit.vn

The Indonesian-based Gojek will launch car-hailing and e-payments services in Viet Nam this year, similar to those already provided by Grab and the Be Group.

“We have obtained a licence for the passenger transport business by motor car under contract in HCM City, and we are rushing to add our car-hailing service, called GoCar, in Viet Nam,” said Gojek Vietnam Director Phung Tuan Duc.

It would be a suitable time for Gojek to introduce its car-hailing service, he went on, having laid a solid foundation and developed its ecosystem.

Its ecosystem includes motorbike rides (Gojek), goods delivery (GoSend), and food delivery (GoFood), according to Duc. The company is connected to more than 200,000 drivers and dozens of restaurants with millions of customers.

The GoCar service will be conducted in HCM City initially and then in Ha Noi, and will become available in many other cities once Gojek has posted strong development in the two cities.

Viet Nam is a large market and will enjoy robust growth. COVID-19 has presented an opportunity for the digital economy in Viet Nam and the region as a whole to develop.

According to a report from Google and Temasek in 2020, one in every three residents has used digital services since COVID-19 first struck, and 94 percent of these intend to use such services after the pandemic ends.

“It is not important whether you are a first-comer or a latecomer,” Duc said. “The ride-hailing market will continue to flourish, with a lot of space for different players.”

Recent research by global market advisory firm ABI Research found that Grab remains the dominant player in Viet Nam’s ride-hailing market, with a 74.6 per cent market share. Competitors Be accounted for 12.4 per cent and Gojek 12.3 per cent, with the remainder held by FastGo, MGo, Vato, viApp, and GV Taxi. — VNS

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