Facebook Messenger's new tools help people find and get in touch with the businesses they care about easier. — File Photo

HA NOI (Biz Hub) — Facebook Messenger has just announced new tools and updates that help people find and get in touch with businesses more easily.

The new options are Messenger Codes, Messenger Usernames and Links.

Up to 900 million people use Messenger every month. More than a billion messages are sent between people and businesses on Messenger each month.

Statistics from Facebook also revealed that Viet Nam was ranked among the top 10 countries and territories that send most messages to business pages.

The others were Thailand, the US, Brazil, Mexico, Taiwan, the Philippines, Argentina, Britain and Turkey.

In addition, the number of messages sent by Vietnamese users to business pages is three times higher than the global average.

Messenger Links make it easy for people to start a message thread with businesses. They use a page's username to create a short and memorable link (m.me/username) that, when clicked, opens a conversation with the business in Messenger.

Messenger Codes work the same way. They're unique codes that people can scan in Messenger using the camera in their phones to open a thread with businesses. — VNS