A VinFast car repair workshop in Hà Nội. — Photo courtesy of the company

Việt Nam's VinFast car maker has announced a significant enhancement in its aftersales service, committing to deliver genuine components and spare parts within a maximum of 24 hours starting September 1, 2024.

This move is part of their broader campaign, 'Fierce Vietnamese Spirit - For a Green Future', aimed at setting new standards in service quality and customer satisfaction.

By investing in a nationwide transit warehouse system and streamlining their operational processes, VinFast aims to drastically reduce the waiting time for repairs.

This commitment highlights their customer-centric philosophy and reinforces their core values of providing high-quality cars, competitive prices, and excellent aftersales service.

This initiative not only underscores VinFast's dedication to improving the ownership experience but also supports their mission to promote electric vehicle adoption in Việt Nam with greater convenience and efficiency. — VNS