Vietcombank's VCB Digibank was official launched on Thursday,. — Photo tinnhanhchungkhoan.vn

The Joint Stock Commercial Bank for Foreign Trade Viet Nam (Vietcombank) on Thursday officially launched its new digital bank service, VCB Digibank, which integrates the bank’s online trading platforms.

Dao Minh Tuan, Vietcombank’s general director, said that digital transformation was identified as a key growth driver of Vietcombank. He added that the bank was hastening the digital transformation process with a milestone marked by the launching of the VCB Digibank app.

“We hope that VCB Digibank will bring new experiences and help millions of our customers enjoy convenience in every transaction with Vietcombank,” Tuan said.

VCB Digibank was developed based on the combination of Internet Banking and Mobile Banking platforms with an aim to provide a seamless and unified experience for customers on electronic devices, such as computers (PC and laptop) and mobile devices (phone and tablets).

Users now could download the VCB Digibank from the Apple App store and Google Play, which is the updated version of the Vietcombank Mobile Banking app. On the web browser, VCB Digibank can be accessed by clicking the “Digital Bank” tab on the official website of Vietcombank or via the address https://vcbdigibank.vietcombank.com.vn/.

With VCB Digibank, customers will have only one username, which is their phone number, which was registered with the bank and one password for access via web browser or mobile device. Previously, customers had to remember their usernames and passwords for Internet Banking and Mobile Banking separately.

There will be a limit for online transactions – up to VND1 billion per transaction for normal customers and VND3 billion for customers of the priority banking service.

VCB Digibank also has better security with Smart OTP and Push Authentication. With Push Authentication, users logging into VCB Digibank via web browsers will receive a verification code sent to their mobile app.

VCB Digibank also provides greater convenience for customers in money transfers, online savings, payments for bills and public services, QR Pay, hotel and airline ticking booking and online shopping.

From July 16 to August 16, Vietcombank is providing zero charge for money transfers within the VCB system conducted via VCB Digibank.

Founded in 1963, Vietcombank has the highest market capitalisation value among Viet Nam-listed credit institutions with total assets of US$50 billion.

The bank has more than 18,000 staff with a network including a head office in Ha Noi and 550 branches and offices nationwide. — VNS