Mytel – a telecom brand of Viettel Group in Myanmar on Thursday announced it would have 10 million subscribers after only two years of operation.

The result has made Mytel the second largest telecom provider in Myanmar and is 2.5 times higher than that of the fourth position. Mytel also completed its set targets six months before schedule.

Myanmar is also Viettel’s international market with the highest number of customers. Earlier, Mytel also reached two million subscribers in a record time of just a month.

Myanmar is the 10th international market of Viettel with the largest population and investment. At the time of launching, Mytel has a fibre optic cable infrastructure of 36,000 kilometres, accounting for 50 per cent in Myanmar. This was also the first telecom provider covering 4G across Myanmar.

Mytel is the first telecom firm in the country providing Voice over Long-Term Evolution (VoLTE) – a standard high-speed wireless communication for mobile phones and data terminals, eSIM and 5G network. Currently, 75 per cent of Mytel’s customers are using 4G services. This is the highest rate among international markets of Viettel Group.

In the first quarter of 2020, Mytel posted profit of US$25 million thanks to strong growth in terms of subscribers and new services under its digital transformation strategy. The telecom has achieved profit two years sooner than expectation.

Since its participation in the telecom market, Mytel has helped promote internet services in Myanmar with coverage rising from 31 per cent in June 2018 to 55 per cent in September 2019. Mytel is also the most popular operator in Myanmar with a Net Promoter Score (NPS) of positive 11. — VNS