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The Hewlett-Packard Viet Nam Co, Ltd and the Việt Nam Competition Authority (VCA) under the Ministry of Industry and Trade announced the company's battery recall programme. — Photo hp.com |
HA NOI (Biz Hub) — The Hewlett-Packard Viet Nam Co, Ltd and the Viet Nam Competition Authority (VCA) under the Ministry of Industry and Trade announced the company's battery recall programme.
These batteries, which were produced between March 2013 and August 2015, have the potential to overheat, posing a fire and burn hazard to customers.
The affected batteries were shipped with HP 450, HP 240, HP 246, HP ProBook 440 G0, HP ProBook 440 G1, HP 1000 or were sold as accessories or spares, or provided as replacements through Support, the ictnews.vn reported.
The serial numbers of products with potentially affected batteries follow the patterns of xxx311xxxx - xxx444xxxx.
The VCA recommended users check their battery codes at HP's official website: www.hp.com/go/batteryprogram2016.
Users have been asked to stop using the batteries and to remove them before contacting HP for further support, VCA said. — VNS