Staff give instructions on how to complete online customs declarations at Ha Noi Customs Department. — VNA/VNS Photo Hoang Hung

HA NOI (Biz Hub) — The goal of the General Department of Vietnam Customs is to boost information and technology in all customs state management activities in order to facilitate people and enterprises.

Nguyen Manh Tung, director of the Customs Department of IT and Statistics, told the Vietnam News Agency's e-newspaper VietnamPlus about the sector's solutions to implement Resolution 36a/ NQ-CP on e-government in the upcoming time.

Particularly, the customs will upgrade and develop online public services on its e-portal this year to ensure that online public services are served at least at level 3, following the roadmap of the Ministry of Finance.

This is the level that allows applicants to fill in and submit the forms online. By next year, Tung said the department would provide online public services at level 4 for the key administrative procedure under the fields of customs declaration and goods clearance, means of sea transport declaration, aviation, and tax payment, in addition to fees and levies, and tax exemptions and refunds.

Online public services at level 4 allow applicants to pay fees and receive notifications online.

Besides, the department will connect its system with port business offices, duty-free shops, transit procedures, goods information process and means of transport.

In particular, the risk management system will also be reviewed and upgraded starting this year to better serve the people and businesses. About the Viet Nam Automated Cargo and Port Consolidated System (VNACCS/VCIS), Tung stated that to enhance the system efficiency, the general department would boost communication, training and instructing on system operation for its staffs. — VNS