Vietnam Airlines wins travellers’ choice award

Wednesday, Apr 11, 2018 16:05

Vietnam Airlines is named one of the best airlines in Asia for its quality service. — Photo VNA

National carrier Vietnam Airlines was named one of the best airlines in Asia in the annual Travellers’ Choice Major Awards by travel website TripAdvisor.

The other airlines named in the same category include five-star airlines from Asia---Singapore Airlines, ANA, Korean Air, Garuda Indonesia and Cathay Pacific.

The results are based on the objective assessments of airlines by passengers from around the world over 12 months.

Started in 2016, the TripAdvisor Airline Reviews has attracted a large community of travellers. TripAdvisor’s website features more than 900,000 reviews of over 550 airlines in the world, in which Vietnam Airlines has received nearly 4,000 reviews in 26 languages.

TripAdvisor reviews airlines based on eight criteria, including customer service, seating, leg space, hygiene, food and drinks, flight procedures, in-flight entertainment and service quality. — VNS

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