Vietnam Airlines launches the flight delay insurance product to better serve its customers. — Photo courtesy of Vietnam Airlines

Vietnam Airlines in cooperation with the Postal Insurance Corporation (PTI) has launched a flight delay insurance product.

FLY PRO is an insurance product exclusively for passengers of Vietnam Airlines on domestic and international flights departing Việt Nam. 

Passengers participating in the insurance program will receive maximum protection when the flight is delayed 120 minutes or more.

The compensation is also paid in case the flight must return, lands at another airport, is cancelled or the delay leads to missing the next flight including on other airlines. 

Under the policy, which costs VNĐ60,000 (US$2.6) per person each way, passengers are insured up to VNĐ1,500,000. 

Passengers will be paid within 15 days, and the claim period is up to 1 year. 

A representative of Vietnam Airlines said that although ensuring on-time flights was always the airline's top priority, flight delays and cancellations still happened for many reasons

Passengers can buy the flight delay insurance on the Vietnam Airlines website. — VNS