Singapore airport terminal reopens after expansion

Friday, Nov 03, 2023 10:44

The Terminal 2 in Singapore’s Changi Airport. — Photo Courtesy of Changi Airport Group

Changi Airport in Singapore has reopened its Terminal 2 following an expansion, marking its final significant infrastructure work before the Changi East development, including Terminal 5, in the mid-2030s.

The expansion introduced an additional 15,500 square metres of space, boosting the airport’s capacity by five million passengers a year to 90 million.

It is the first terminal to incorporate automated special assistance lanes for persons with disabilities and young children at both arrival and departure immigration.

As of 30 September, the airport received 1.84 million passengers travelling between Việt Nam and Singapore this year, an increase of 91 per cent from pre-COVID times.

Việt Nam is well connected with six carriers operating from Changi: Bamboo Airways, Pacific Airlines, Scoot, Singapore Airlines, VietJet Air, and Vietnam Airlines.

They offer 146 weekly flights between Singapore and various Vietnamese destinations.

The airport seeks to cater to Vietnamese travellers with a shopping concierge service equipped with Vietnamese-speaking staff and a variety of Vietnamese cuisine options.

It recently launched a website with content in Vietnamese, and its Facebook page has content for Vietnamese travellers.

An early check-in facility at Level 1 at Jewel Changi Airport, the entertainment and retail complex, is accessible to passengers of airlines familiar to the Vietnamese.

The service is available from three to 24 hours prior to the flight. 

Eligible Vietnam biometric passport holders can also enjoy automated clearance when arriving at the airport. – VNS

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