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| From left, Nguyen Manh Hung, Secretary General of VINASTAS, Bruce Butler, CEO of Home Credit Vietnam, and Vuong Thuy Tien, member of Home Credit Vietnam's management board at the conference yesterday. — Photo Home Credit Vietnam |
HÀ NỘI — Home Credit Vietnam, a member of consumer finance provider Home Credit B.V., yesterday officially introduced the third consumer finance consultancy programme to provide basic knowledge on consumer finance for people in the north of Việt Nam.
The programme "Active Borrowers" was launched earlier on August 5 and will last until September 11 in six northern cities, including Hà Noi, Hải Phing and Nam Định, every Friday, Saturday and Sunday.
This year's programme is a part of a long-term plan, which aims to improve Vietnamese people's knowledge on consumer finance and targets 23,000 participants and visitors, Home Credit Vietnam said in a statement.
Customers may participate in the programme by visiting Home Credit Vietnam's consultancy booths at electronics retail shops of the two major retailers in the north – Media Mart and Trần Anh Digital World JSC.
The programme will provide customers with a basic understanding of individual consumer borrowing and give them important notices about signing consumer credit contracts.
Home Credit Vietnam also works with the Vietnam Standard and Consumer Association (VINASTAS) to deliver guidelines to help answer common questions when customers are in talks to reach their consumer lending contracts. More than 6,000 guidelines have been delivered to participants and visitors so far during this year's programme.
As one of the first consumer finance providers in the country, Home Credit Vietnam commits to be a responsible and transparent lending company and maximise the quality of customer services, Bruce Butler, the company's CEO said in a statement.
Home Credit Vietnam also uses social networks and their website to deal with customer complaints and recommendations to improve the quality of products and services, Bruce said.
The previous two programmes were launched in 2013 and 2014 for people in eight big cities of the central and southern regions, including HCM City, Huế and Đà Nẵng. These programmes attracted 25,000 participants and delivered 15,000 guidelines. — VNS