Vietnam Airlines passengers do not need to go to check-in counters for domestic flights at kiosks installed at the Noi Bai International Airport. They can check in at kiosks installed at the T1 Terminal from December 1. Photo tuoitre.vn

HA NOI (Biz Hub) — Vietnam Airlines (VNA) passengers can now check-in for domestic flights at kiosks installed at the T1 Terminal at Noi Bai International Airport, which began operating December 1.

Officials note that the flight check-in procedure takes only about two minutes, as customers quickly receive their boarding passes. Passengers can perform the self check-in from 24 hours to 45 minutes before their flights.

For those with need to send luggage through, they are required to go to check-in counters where they will be given luggage receipts.

However, some passengers will need to continue checking-in at counters, including those using the business class lounge or customers with special requirements or travelling with children. Further, groups with over four passengers also need to check-in at counters.

According to a representative of VNA, self check-in kiosks at the airport will help the airline lower the time to serve customers, especially during peak hours. — VNS