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Customers

Financial security and wellness: a key focus of Vietnamese customers

Financial security and wellness: a key focus of Vietnamese customers

Based on responses from 1,200 Vietnamese consumers in HCM City and Hà Nội, researcher NIQ found that 70 per cent of consumers prioritise financial security, while 66 per cent focus on securing their future well-being.
Individual customers bank savings hit record high

Individual customers' bank savings hit record high

Individual customers'' banking deposits hit a record high of more than VNĐ6.83 quadrillion as of the end of July 2024, newly released data from the State Bank of Việt Nam (SBV) shows.
Banks register to provide VNĐ405 trillion in loans to support typhoon-affected customers

Banks register to provide VNĐ405 trillion in loans to support typhoon-affected customers

To date, 32 out of 40 commercial banks have registered to provide a total of VNĐ405 trillion (US$16.43 billion) in preferential loans with rates up to two per centage points lower to support customers who were affected by the Typhoon...
Savings of individual customers at banks hit record high

Savings of individual customers at banks hit record high

In spite of low interest rates, figures from the State Bank of Vietnam (SBV) released this week show deposits of individual customers increased by more than VNĐ39.7 trillion in April, to reach more than VNĐ6.7 quadrillion.
Bank savings of individual customers recover while institutional savings decline

Bank savings of individual customers recover while institutional savings decline

Data from Q1 2024 financial statements of 27 commercial banks showed total deposits of the entire banking industry only increased slightly by 0.7 per cent compared to the end of 2023, in the context that deposit interest rates continuously decreased...
Digital transformation and data investment: the future trend

Digital transformation and data investment: the future trend

Three out of top ten Vietnamese domestic brands have demonstrated commendable business performance in 2022, closely linked to their extensive digital transformation activities, according to the Vietnam Customers Experience Excellence (CEE) report by KPMG for the year 2022.
Sacombank launches 459m preferential credit package for businesses

Sacombank launches $459m preferential credit package for businesses

Sacombank has unveiled a VNĐ11 trillion (US$459.8 million) credit package for corporate customers at preferential interest rates starting at 6.2 per cent.
Sacombank unveils preferential lending package for retail customers

Sacombank unveils preferential lending package for retail customers

Sacombank has rolled out a preferential package worth VND15 trillion (US$640.5 million) for retail customers to meet both business and living needs.
Authorities clamp down on banks forcing insurance on customers

Authorities clamp down on banks forcing insurance on customers

This week, the State Bank of Vietnam (SBV) said it would crack down on the activity, noting that credit institutions will have to take full responsibility before the law for their actions.
HNV offers to pay 100% of registration fee for customers

HNV offers to pay 100% of registration fee for customers

Honda Vietnam Co., Ltd. (HVN) is launching its Support 100 per cent promotion, through which the car manufacturer will pay the registration fee for customers who buy a Honda CR-V from January 1 to January 20, 2023.
Shinhan Bank reduces interest rates to support corporate customers

Shinhan Bank reduces interest rates to support corporate customers

Shinhan Bank has reduced loan interest rates for corporate customers to help those affected by the COVID pandemic recover from its effects and generally to cope with inflation and volatility in raw material prices, and expand business at the end...
HDBank offers incentives to corporate customers doing online forex transactions

HDBank offers incentives to corporate customers doing online forex transactions

From now through October 15 corporate customers buying or selling foreign currencies on HDBank’s internet banking channel will enjoy fee rebates and bonuses of up to VND7 million (US$299.25) under the ‘Giao dich Online – Uu dai cuc High’ (Online...
MM Mega Market Vietnam officially launches online shopping website for business customers

MM Mega Market Vietnam officially launches online shopping website for business customers

MM Mega Market Vietnam officially launched MM Pro – a specific online shopping website for B2B customers to improve service quality and enhance customer satisfaction in the market of Viet Nam.
Sixteen banks cut over VND21.2 trillion for pandemic-hit customers

Sixteen banks cut over VND21.2 trillion for pandemic-hit customers

Sixteen commercial banks cut over VND21.24 trillion (US$936 million) of loan interest for COVID-19-hit customers from July 15 to December 31, 2021, surpassing their commitment by 5.13 per cent, the State Bank of Vietnam (SBV) reported on February 9.