Giant property developer Novaland Group on Tuesday pledged to fully safeguard the interests of customers owning any of its products.

It made the commitment in a recent release after media reports said HCM City authorities put on hold the process of changing the land-use purpose of seven lots in prime locations Novaland has developed in Phu Nhuan District.

In the release, the company said it has complied with all legal regulations as well as documents and decisions approved by the city.

All seven housing projects have been finished in accordance with construction licences and are being handed over to buyers.

Procedures to issue certificates of land use, house ownership and land-linked property at some of them are complete, the company said.

The press release clearly spells out the legal status of the seven land lots.

The land lot at 128 Hong Ha Street in Ward 9 has received approval from authorities and has put into operation.

The apartments have been handed over and people start living here. The city Department of Natural Resource and Environment has issued certificates of land use, house ownership and land-linked property to the housing owners.

The land lot at 17-19-21 Nguyen Van Troi Street, Ward 12, has the same status, with condos already handed over. People are living in them and the Department of Natural Resource and Environment has issued certificates of land use, house ownership and land-linked property to the condo owners.

For the land lot at 8 Nguyen Van Troi Street in Ward 9, the main legal procedures have been completed. Novaland has also completed all financial responsibilities related to this plot of land.

People are living here and waiting to get certificates of land use, house ownership and land-linked property.

The project on the land lot at 119 Pho Quang Street in Ward 9 has also seen legal procedures being completed. The developer has temporarily paid land-use fee based on approval from city authorities. The project is being built in accordance with the construction licences.

For the land lot at 130-132 Hoang Ha Street in Ward 9, the main legal procedures have been completed and Novaland has temporarily paid land-use money based on approval from city authorities. The project is under construction in accordance with construction licences.

Legal and taxation procedures have been completed for the project on land lot on 146 Nguyen Van Troi Street and 223-223B Hoang Van Thu Street, and the developer has already received the land-use certificate. The project is under development in accordance with construction licences.

Legal and taxation procedures have been completed for the project on 38 Trung Quoc Dung in Ward 8.

The project is under construction in accordance with construction licences.

In the press release, Novaland said it has petitioned city authorities to reconsider the suspension of the process to change the land-use purpose of the seven lots.

It has also asked them for help to resolve the problem and explain the information related to the seven land lots.

Timely guidance from the city would reduce the negative impacts on the development of the city’s property market, it said.

It always tries its best to help with the development of the city, the company added.