Emirates clinched the Passenger Choice award for Best Entertainment at the 2017 APEX Passenger Choice Awards held in Long Beach, California, United States, this week.

Emirates president Tim Clark was honoured with the CEO Lifetime Achievement Award.

The airline also won Best Original Video for its video "Welcome to c" and was given a Five-Star Global Airline Official Airline Rating, the highest rating under the first airline rating program based solely on verified and certified passenger feedback.

Emirates has been at the forefront of innovation with its in-flight entertainment system ice. It was the first airline to install in-seat personal screens in every class of service 25 years ago and continues to enhance its product for a superior in-flight experience.

Today, ice features over 2,500 entertainment channels, including the latest movies from around the world in over 30 languages, numerous award-winning TV box-sets, a huge music collection and over 100 games.

Tim Clark, meanwhile, received the coveted CEO Lifetime Achievement Award, marking 45 years of dedicated service to the airline industry. The award is reserved for industry leaders who have dedicated their lives to the enhancement of passenger experience through long-term efforts, dedication and sustained commitment.

The Passenger Choice Awards, created by the Airline Passenger Experience Association (APEX), invites air travellers from around the world to rate their recent in-flight experiences.

More than 500,000 flights were rated by passengers worldwide between October 24, 2016 and July 31, 2017, culminating in this year’s awards.

In Viet Nam, Emirates operates daily passenger services from both Ha Noi and HCM City. From HCM City, the airline has served daily direct flights to Dubai since 2012 while the Ha Noi-Dubai route has been a non-stop one from July 2 this year. Both of these services are operated with a two-class Boeing 777-300ER aircraft. — VNS