Peugeot cars on display at a showroom in Viet Nam. Peugeot showrooms in Viet Nam are built to its global standard, 3S, in prime locations to provide customers with maximum convenience and European-class products and services. — Photo courtesy of Thaco
Peugeot showrooms in Viet Nam are built to its global standard, 3S, in prime locations to provide customers with maximum convenience and European-class products and services.
Since entering Viet Nam in 2013, Peugeot, the legendary car brand from France, has increasingly attracted customers. In the first eight months of 2019 a total of 2,200 Peugeot cars were delivered to Vietnamese customers.
Peugeot Vietnam also had an unexpectedly successful year in 2018, selling more than 4,400 units, the highest ever and 10.6 times the previous years sales.
With a history of more than 200 years, Peugeot cars with their sophisticated design, modern technology and strong performance have brought European luxury and elegance standards for cars to Viet Nam.
Besides, Peugeot is one of the European car manufacturers to attach special importance to expanding its showroom network in Viet Nam to provide comprehensive services from sales to after-sales services to customers.
Peugeot currently has 14 showrooms with3S(sales-services-spare parts) facilities and four with 1S facilities across the country, and this number will increase to 22 by the end of 2019. Peugeot now has a total of 25 showrooms and dealers across the country.
In the northern market, the Peugeot brand is present in six major cities -- Ha Noi, Bac Ninh, Quang Ninh, Thai Nguyen, Vinh, and Hai Phong. In the south, Peugeot has showrooms in nine major cities and provinces -- HCM City, Binh Duong, Dong Nai, Can Tho, Binh Dinh, Quang Binh, Vung Tau, Da Nang, and Nha Trang.
In the near future Peugeot's services network will be expanded to other provinces and cities to offer customers the opportunity to discover and experience top-quality cars and at the same time enjoy comprehensive customer services that offer the highest satisfaction.
Considered an ideal destination for customers who love European cars, Peugeots showrooms are all situated in prime locations with convenient transportation and built to Peugeot Groups 3S global standard.
They must meet the strict requirements of the French car brand, and are checked by Peugeot before they are opened.
The car exhibition zones (sales zone) at Peugeot service centres are very luxurious and modern. This is the place to display the latest models in each segment such as the 3008, 5008 and Traveler. 3008 and 5008 are SUVs that have greatly contributed to developing the Peugeot brand and its success in the Vietnamese market.
The spacious and airy showrooms, scientifically laid out, offer maximum comfort to customers who visit and choose their favorite Peugeot models.
The elegance and sophistication of the showroom also come from the application of Amplified Experience virtual reality technology. This AE technology is compatible with most of today's smart devices, allowing users to test drive using 3D virtual reality.
The customer lounges are extremely comfortable.
With the aim of increasing the service value for customers, the service zones at the Peugeot showroom network are equipped with modern equipment, ensuring the utmost efficiency.
The service zone is divided into separate areas for warranty, maintenance and repair and painting. The showrooms also have a warehouse that stock a full range of high-quality genuine parts.
In addition to providing customers with top-quality European products, the Peugeot showrooms in Viet Nam also pay special attention to service quality through a professional and devoted team of consultants and well -trained technicians with in-depth knowledge of the products and their warranty, maintenance and repair, ensuring total peace of mind for customers using the services.
Besides, Peugeot Vietnam is always trying to improve its service quality with superior after-sales policies to increase the benefits for car owners. For example, through the Peugeot Total Care programme, customers get a five-year warranty together with a physical insurance package worth up to VND25 million in the first year of purchase.
From now until September 14, customers will receive a number of preferential services when booking an appointment with Peugeot Service Centres via the My Peugeot application (booking priority appointment, a 10 per cent discount on lubricants, spare parts and maintenance costs, excluding painting service).
Peugeot's Mobility Service, meanwhile, gives customers more time and flexibility when their cars are under maintenance or repair.
For customers in areas that do not have Peugeot service workshops, the Peugeot Service Clinic will consult, share and answer users' questions. Besides, customers can enjoy free vehicle inspection with specialized diagnostic equipment, preferential costs for maintenance by skilled and experienced technicians and practical gifts from Peugeot Vietnam.
Together with the network of showrooms and authorized dealers nation-wide, these attractive after-sales policies show how Peugeot is constantly striving to bring the best quality products and services as well as most convenience for customers, and help consolidate Peugeot Vietnams strong development.