The Customs Department of Quang Ninh Province has set up a team to improve the quality of support for import and export enterprises.

The team will collect feedback from enterprises and directly solve their problems in the implementation of customs procedures at the Quang Ninh Customs Department.

Enterprises facing problems in the process of customs clearance can send their feedback to mailboxesquality@hqqn.vn or call the 24/7 helpline numbers of 0203.3826148 or 0969.596.646.

The members of the support team will periodically see the representatives of enterprises to listen to their problems and give them information about import and export activities.

Quang Ninh Customs Department will continue administrative reforms this year to ease customs procedures and reduce the time and costs for businesses.

The province now has teams to support enterprises in mechanisms, policies and procedures of customs as well as help in the implementation of customs regulations.

In 2017, it promoted administrative reforms to create a favourable business environment for import and export activities.

Last year, Quang Ninh’s State budget revenue reached VND10.947 trillion, a strong growth against the target of VND5.4 trillion assigned by the Ministry of Finance and the target of VND10 trillion of the People’s Committee of Quang Ninh. — VNS