Mastercard launches one-stop resource site to support SMEs’ digital transformation in Asia Pacific

Wednesday, Jan 20, 2021 16:53

Acceleration for Small Businesses centre is available across Mastercard’s English-language websites for Singapore, Malaysia, the Philippines, Thailand, Hong Kong, India and Southeast Asia. — Photo Mastercard

To help small and medium enterprises (SMEs) recover from the pandemic, Mastercard has launched the Digital Acceleration for Small Businesses microsite across most of its Asia Pacific websites with information and resources on how to digitalise and run businesses more efficiently.

The one-stop centre features guides on digital transformation, e-learning courses, information about Mastercard products and services for SMEs, cybersecurity insights and tools to reduce vulnerabilities and access discounts on business software solutions, e-commerce platforms and digital marketing services.

“SMEs have taken a particularly hard hit from the pandemic, so it’s vital for them to get the knowledge, skills and resources they need to offer an omnichannel shopping and payment experience that drives business and builds customer loyalty in the physical and digital worlds,” said Sandeep Malhotra, Executive Vice President, Products & Innovation, Asia Pacific, Mastercard.

“With consumer buying habits and expectations evolving so quickly, this initiative is just one of the ways that Mastercard is fostering financial inclusion and helping small businesses to go digital across their operations to reduce costs, increase efficiency and improve cash flow management – all while staying safe and protected from cyber risks and fraud,” said Malhotra.

The Digital Acceleration for Small Businesses centre is available across Mastercard’s English-language websites for Singapore, Malaysia, the Philippines, Thailand, Hong Kong, India and Southeast Asia. It will be rolled out selectively on non-English sites in the future.

To enhance the resources for SMEs, Mastercard has joined forces with popular website builder Wix and with Zoho, a cloud solutions provider with more than 60 million users. These partners are sponsoring online guides and articles on various topics – from creating an online store and choosing the right domain name to migrating to an online expense management and accounting platform.

“This initiative will further enhance and deepen digital awareness and know-how, allowing business owners and top management to make informed decisions when selecting solutions that best support evolving business needs,” said Gibu Mathew, Vice President and GM, Asia Pacific, Zoho Corp.

The resources site in Asia Pacific is part of Mastercard’s global efforts to help SMEs “Get Paid, Get Capital and Get Digital” through new product development, partnerships and distribution channels. These include initiatives in North America, the Caribbean, Australia and New Zealand.

After reaching its goal to bring 500 million people into the financial system, Mastercard strengthened its commitment to inclusion by pledging to help a total of 1 billion people get access to the digital economy by 2025, including 50 million small businesses and 25 million women entrepreneurs. — VNS

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