FPT, Sun Life Vietnam partner in digital transformation to enhance customer experience
FPT Corporation and Sun Life Vietnam have signed a Memorandum of Understanding for strategic cooperation, marking their comprehensive partnership in improving service quality in the fields of information technology and life insurance.
FPT Corporation and Sun Life Vietnam have signed a Memorandum of Understanding for strategic cooperation, marking their comprehensive partnership in improving service quality in the fields of information technology and life insurance.
According to the agreement, the collaboration between the two enterprises aims to develop business opportunities for both parties, while providing digital experiences for Sun Life’s clients and prospective.
Specifically, FPT will provide strategic consulting on information technology and digital transformation for Sun Life Vietnam. As a leading technology corporation, FPT will introduce the latest technologies in digital transformation, artificial intelligence, telecommunications infrastructure, and online insurance premium payment solutions to offer better experiences for Sun Life Vietnam's clients.
Sun Life Vietnam will collaborate with FPT to leverage the strengths of both parties to deliver high-quality service experiences and optimal support using leading market technologies for insurance customers. Additionally, Sun Life Vietnam will work with FPT to implement programmes introducing FPT's products and services into Sun Life Vietnam's system.
Speaking at the event, Nguyễn Văn Khoa, CEO of FPT Corporation, said: "FPT and Sun Life Vietnam will collaborate to improve the lives of Vietnamese people through technology. I believe this partnership will open up opportunities for both parties, leveraging our strengths to deliver higher-quality services to customers. Together, we will enter a blue ocean in business."
CEO of Sun Life Vietnam Luc Nhon Ly said: "We are delighted to enter into a comprehensive partnership with FPT, a leading technology company, to drive digital and green transformation in life insurance services. This collaboration promises to bring intelligent, fast, and secure service experiences for our clients, and together we aim for a brighter and more sustainable future." — VNS
