VIB claims to be the first Vietnamese bank to offer customers secure access to their accounts using Face ID. Earlier, in November, its strategic partner -- the Commonwealth Bank of Australia -- was also the first bank in the world to apply this function.

With the new method, all smartphone users who want to log into the VIB Banking App or MyVIB can now use their camera or touch the built-in fingerprint sensor on their phones. They only need to activate this feature once and then the application automatically recognises them for the next login.

The application of biometric authentication has emerged as a trend that can not only bring more convenience but also increases security for customers, especially those who conduct banking transactions online, VIB’s Deputy CEO Tran Nhat Minh said.

Previously, VIB also allowed customers to buy airline tickets on MyVIB while enabling customers to transfer money on social networks in just five minutes via the MyVIB Social Keyboard -- a new application that won the bank Viet Nam’s Outstanding Innovative Banking Product/Service Award in 2017 from the International Data Group (IDG).

This award for MyVIB Social Keyboard recognised VIB’s efforts in promoting the innovation in technology in order to reflect the vision “to be the most innovative and customer centric bank of Viet Nam”. — VNS